コンビニ · JT-043 · サービス

旅行者がコンビニサービスを使うとき

Use ATMs, service machines, printing, or shipping only when the sign and machine flow match your need.

短い答え

コピー、チケット、ATM、配送などは端末やカウンターの合図を見て、必要なら短く聞きます。

最初の一手

状況全体を解こうとする前にすること

Identify the service sign before joining a machine line.

いま現地にいるなら

次の一手をはっきりさせる

まず止まる場所
Beside the service machine or ATM line, not across the register path.
見るもの
ATM sign, service machine, copy/print area, shipping counter cue, language button, and staff-help cue
言うこと
Sumimasen. Can I use this?
避けること
Do not assume every tourist card, ticket, parcel, or form works at every machine.

近くで使える解決策を選ぶ

もし

The cue is visible

選ぶ行動: Use the service only when the sign, machine, and your need match.

理由: A visible sign, object, counter, mark, or staff cue is stronger than guessing from memory.

もし

The cue is unclear

選ぶ行動: Ask once: Sumimasen. Can I use this?

理由: One short question is usually better than standing in the flow and trying to solve the whole system.

もし

People are moving behind you

選ぶ行動: Move to: Beside the service machine or ATM line, not across the register path.

理由: The first practical win is not blocking the line, doorway, gate, counter, or walking path.

使える一言

Main ask

Sumimasen. Can I use this?

Use after moving aside. Point to the ticket, sign, bag, tray, booking, or screen if that makes the question clearer.

Confirm

Kore de daijobu desu ka?

Use when you can point to the thing you plan to do and need a simple yes/no confirmation.

やること

  1. Identify the service sign before joining a machine line.
  2. Read the local cue before deciding: ATM sign, service machine, copy/print area, shipping counter cue, language button, and staff-help cue
  3. Use the service only when the sign, machine, and your need match.
  4. If the cue is still unclear, ask with: Sumimasen. Can I use this?
  5. If the machine flow becomes unclear, stop and ask staff instead of pressing through.

近くで確認する場所

  • ATM
  • Service machine
  • Copy/print area
  • Staffed register
  • Post office or bank alternative

動く前の確認

  • Does the sign match your task?
  • Is there a language/help option?
  • Is personal data visible on screen?